Refund Policy
Effective Date: 01 April 2023
Thank you for choosing PromptsMarket.co (“we,” “us,” or “our”). We strive to provide a high-quality platform for creative prompts and resources to enhance your writing experience. Before making a purchase on our website, please read and understand our No Refund Policy outlined below.
- Scope This No Refund Policy applies to all purchases made through PromptsMarket.co and governs your rights and obligations regarding refunds for any products or services acquired from us.
- Non-Refundable Products and Services All purchases made on PromptsMarket.co, including but not limited to prompt collections, writing guides, courses, workshops, and any other digital products, are non-refundable. Once a purchase is completed, it is considered final and cannot be refunded.
- Digital Products, such as prompt files, or any other electronically delivered content, are non-refundable once they have been downloaded or accessed. By downloading or accessing the digital content, you acknowledge and agree that you will not be eligible for a refund.
- Changing or Cancelling Orders We understand that mistakes can happen during the purchase process. If you realize that you have made an error in your order, please contact our customer support team immediately at hello@promptsmarket.co. While we will make reasonable efforts to assist you, we cannot guarantee that we will be able to modify or cancel your order.
- Unauthorized or Fraudulent Transactions If we suspect any unauthorized or fraudulent transactions related to your purchase, we reserve the right to cancel the order and initiate an investigation. In such cases, refunds may be issued at our discretion, subject to the outcome of the investigation.
- Technical Issues While we strive to provide a seamless and error-free experience on our website, technical issues or interruptions may occur. We are not responsible for any refund requests arising from such technical difficulties, including but not limited to server downtime, payment gateway errors, or internet connectivity issues.
- Modification of Policy We reserve the right to modify or update this No Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.
- Contact Us If you have any questions or concerns regarding our No Refund Policy, please contact our customer support team at hello@promptsmarket.co. We will be happy to assist you and address any inquiries you may have.
By completing a purchase on PromptsMarket.co, you acknowledge that you have read, understood, and agreed to the terms of this No Refund Policy.
